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Your Questions About Refrigerator Repair

Lisa asks…

How may I repair my refrigerator, the freezer works fine but the refrigerator itself is not cooling?

The freezer works fine, but the refrigerator is not cooling? Any suggestions on what I should do?

James Conley answers:

The freezer will fail sooner or later. So find a place to keep your goods because you are gonna pull the wall plug on this unit…and everything will start defrosting. : The timer is worn out. If the fridge is 15 years old or so, it is a positive on that (which means you have to get in from the backside>after first taking off the control dial panel in the fridge and removing the two black screws and put screws in egg tray. Now close door and pull out the fridge. The metal plate at about chest height has to be removed which normally means removing the cooling coil screws on 3 sides so the coils are still attached to the compressor at the bottom right. Then you can swing it open so that the coil is not in your way. Take the plate completely off. Now you will see insulation and a wire follow the wire back into the insulation with your hand without disrupting the insulation too much. If you reach in deep enough you will find a brown stick with wires. That is the timer. Take off all the wires, noting where they go and go to an appliance repair shop with the timer. There are various models of timers and better that he sees it to match it up with something that is the same. You pay him about $50 or so dollars for that toy and rehook up the wiring and restuff it into the refrigerator so the screws will line up.
That is about the lifetime of a timer.
The timer in a fridge is roughly the same kind that is used in an automatic washer. So your washer is pumping out the water real good but it is not doing all the other steps. I am on my third timer.

Ruth asks…

My refrigerator is not cool, but the freezer is freezing?

My coils don’t seem dirty, the fan in the back of the refrigerator starts up when I plug in the refrigerator. I can feel the cool air in the freezer. I have ice (a little melty), but everything is frozen in the freezer. I don’t feel any cool air coming from the freezer. I have watched You Tube videos, but I don’t know enough lingo to figure out what to check. I have a Frigidaire side by side a little less than 2 years old, but out of warranty. Please help if possible!

James Conley answers:

Refrigerator has its way of functioning and if something is wrong with the cooling of refrigerator while freezer is doing fine, you need to check the following :

Thermistor – Check weather the temperature control board might be defective. The thermistor is a sensor which monitors the air temperature.

Defrost Thermostat – If the refrigerator freezer is cold but the refrigerator is warm, the defrost thermostat might be defective.

Evaporator Fan Motor – If the refrigerator freezer is cold but the refrigerator is warm, the evaporator fan motor might have failed. Every refrigerator has a set of coils called an evaporator.

Also you can check the other important parts like The Evaporator Coils are Frosted Over, Damper Control Assembly, Main Control Board.

It might be difficult to detect any issue by yourself but the best way is to hire a good repair guy. Finding a good repair guy can also be difficult so the best way is to ask your friends and neighbors about a good repair expert they know. Other way to find is on the Internet which has become quite a easy way now a days as the world has become so advanced and anything and everything is easily available on the Net.

Helen asks…

How can I fix my refrigerator?

I just got a refrigerator the other week and the freezer works great and the lower regular refrigerator part don’t get colder than 55 – 60 degrees. There’s a slot near the refrigerator bulb that is clogged with either ice or snow whether I turn the temperature up or down on it. Any idea how to fix it? The warrenty is already expired cos I bought it used.
The freezer works fine at every temperature, the lower regular refrigerator section is the part not getting cold and all.

James Conley answers:

I would try defrosting your refrigerator. Otherwise check out the repair center at . Should give you all the answers you need

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