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Your Questions About Dishwasher Repair Service

John asks…

Has anyone scheduled a service appointment with Sears and have them not show up?

I scheduled a service appointment for my dishwasher, of which they gave me a four-hour window they would arrive. Sears never showed up and when I called, they kicked my appointment over to another date and time. What gives? Has this happened to anyone else? Sears customer service is seriously lacking! Think twice before you purchase appliances and service contracts with them…this is actually the second time this year this has happened to me. I think I’m done buying items from Sears. I’d like to hear if anyone else has had this issue with them. Thanks.

James Conley answers:

Dear Jodi,

My name is Scott and I’m with the Sears Social Media Support Team. I found your post/question here and I wanted to reach out to you to offer help. I’m so sorry for the no call/no show you experienced with your repair appointment. This is definitely not normal or acceptable. When we service your items, it’s always our goal to exceed your expectations; clearly we have let you down. We’d like to help. At your convenience please contact my office via email at so that we can assist with resolving this issue. Please provide us a contact number and the phone number the item in question was purchased under and we will call you at your convenience. In addition, include your screen name (Jodi) in the email so we can reference to your case.

Thank you,

Scott J.
Social Media Support Team

Michael asks…

What causes a septic drain field to seep into the yard?

Is it clogged? Does it need to be cleaned out? Or was it doing 4 loads of laundry while running the dishwasher?

James Conley answers:

Its best to have it inspected by a good and reputable septic cleaning service.
Its most likely in need of a cleaning but its possible the leach field is clogged and in that case the only repair is to have it replaced. Good luck

Sandra asks…

My Dishwasher stoped working properly. Is it possible to get my dishwasher serviced?

I am a 31 year old man that is not good with cleaning. I hope this is not a dumb question but i need to get my dishwasher back to working properly ASAP.

James Conley answers:

Most dishwashers can be serviced but will the repairs be almost as much as a new dishwasher?

Your question is not a dumb question but you left out very important details.

Make and Model of the Dishwasher and country and your approximate area.

Without this information, anyone answering your question is guessing

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